COVID-19 Update

Updated: 11 May 2020

Current Status: We remain open as an essential business.

Our customer service team will be answering your queries from the safety of their own homes and our delivery drivers will continue their service with new health and safety measures in place. The well being of our customers and team remain our priority.

Our customer service team will all be answering your calls remotely from our usual contact number 01534 880738.

If your query is less urgent, please contact us by email via the contact form or by Facebook messenger and we will get back to you as soon as possible.

Please be patient, as your enquiry may take a little longer than normal to be answered.

Our drivers are classed as essential workers and therefore we do not expect any impact on customers receiving deliveries.

Please continue to respect them when they arrive at your property – they have been instructed to keep to strict social distancing guidelines.

We are still working to a 5-day working window and expect all deliveries to be made in this time.

Our delivery drivers will be adhering to the strict health and safety rules:

  • A safety distance of at least 2m is to be observed during delivery operations between our teams and our customers.
  • Our drivers are washing their hands thoroughly between each delivery.

At the time of delivery, we ask for you to please make a clear pathway for the driver, so that they do not have to interact with any of your property and/or yourself.

Please contact us, we will see what arrangements can made to assist at this time.